Safety Guide

The single best safety habit on any video chat platform: let people earn your details slowly. In a first conversation, your first name and your city are plenty. A stranger does not need your last name, home address, workplace, phone number, or links to your other social accounts.

• Watch your background. A street sign, a work badge, or mail on the table can reveal more than you intend.
• Keep your accounts separate. Moving a conversation to another app hands over your username there — and often your real name, photos, and friend list with it. There is no rush; you can share later once trust is real.
• Never share credentials, one-time codes, or anything financial. No one you just met needs your banking details or a verification code that was texted to you.

None of this means treating everyone as a threat. It means giving trust at the speed it is earned — exactly how you would handle a stranger you met anywhere else.

Here is the rule, and it has no exceptions: never send money to someone you met on a video chat site. Not for a plane ticket, a medical emergency, a customs fee, a crypto opportunity, or to "verify" anything. The moment a conversation turns to money — theirs or yours — treat it as a scam until proven otherwise, and it will almost never be proven otherwise.

Romance scams follow a pattern. Someone warm and attentive builds intense closeness fast, often professing strong feelings within days. Then comes a crisis only money can solve, an investment tip too good to miss, or a request for gift cards. The story is always urgent and always plausible-sounding. The tell is not the story; the tell is the ask.

Other red flags: their camera "never works" on a video platform; they push to move off-platform immediately; they ask questions that map to security answers, like your first pet or the street you grew up on. If any of this happens, end the conversation, block, and report. You will not hurt an honest person's feelings by declining to send money — honest people do not ask.

An uncomfortable truth about all video chat: you cannot fully control what happens on the other person's screen. Screen recording and screenshots exist on every device, and no platform can technically prevent every form of capture. Recording or sharing someone's video without consent is a serious violation of our Community Guidelines and grounds for a ban — but rules punish behavior after the fact; they cannot undo it.

So apply the permanence test: do nothing on camera you would be unwilling to have exist as a recording. If someone pressures you toward something you are not comfortable with, that pressure is itself a red flag — decline, disconnect, report. And if anyone claims to have a recording and demands money to keep it private, do not pay. Stop contact, keep the evidence, report them to us, and consider reporting the extortion attempt to police, who treat this seriously.

Harassment means targeting someone with unwanted behavior after they have made their discomfort clear, or with behavior no one needs to be told is unwelcome: insults, slurs, uninvited sexual remarks, threats, intimidation, or repeatedly reconnecting with someone who ended the conversation. All of it is banned on MangoMeet, and none of it is your fault when it happens to you.

You never owe a stranger your continued attention. If someone turns unpleasant, end the conversation immediately — no explanation, no apology, no waiting for a natural pause. Then block and report them so they lose access to you and, if a pattern emerges, to everyone else too.

Two tools, two purposes:

• Blocking is for you. It stops a specific person from being matched with you or contacting you again. Use it freely — you do not need a "good enough" reason.
• Reporting is for everyone. A report flags an account for review against our guidelines, and repeated or serious violations lead to removal. Please report even when you have already blocked the person and moved on.

A brief note about what happened helps review go faster. We cannot promise a specific outcome on any single report, but every report is part of the record that gets repeat offenders removed. For anything the in-app tools do not cover, use the contact page.

MangoMeet is for adults aged 18 and over, without exception. Any account that appears to belong to someone underage — or any adult behaving inappropriately toward someone who may be underage — should be reported immediately; this is the fastest category of report we act on. Wherever this site mentions meeting girls or women, it refers to adult women aged 18 or older.

Video chat is a decent first filter — you have seen the person live and heard them speak. But a good conversation on camera is still not the same as knowing someone. If you decide to meet offline:

1. Meet in a public place — a café, a busy restaurant, somewhere with people around. Not their home, not yours, not a car.
2. Tell a friend where you are going, who you are meeting, and when you expect to be back. Share your live location if your phone supports it.
3. Handle your own transport both ways, so you can leave whenever you choose.
4. Stay sober enough to judge clearly, and keep your drink in sight.
5. Trust the mismatch. If the person who shows up differs meaningfully from the person on camera, you can leave immediately. You owe no explanation.

For more on vetting people before a meeting, see our guide to meeting new people online safely.

MangoMeet is not an emergency service, and our reporting tools are not a substitute for one. If you are in immediate danger, if someone has threatened you or someone else with physical harm, or if you believe a crime is being committed, contact your local police or emergency number first — 911 in the US and Canada, 999 in the UK, 000 in Australia, 112 across the EU. Report the account to us as well so we can act on the platform side, but never let that come before your own safety.

If something happened on MangoMeet that you need to tell us about outside the in-app tools, use the contact page and include as much detail as you can.