Privacy Policy

We collect information in three ways: what you give us, what your use of the service generates, and what your device tells us.

Information you provide

• Account basics: details you supply when creating an account, such as a display name, email address, date of birth (to confirm you are 18 or older), and optional profile information.
• Communications with us: messages sent through our contact channels and reports you file.

Information generated by your use

• Usage data: sign-ins, features used, session duration, match activity, and interactions such as reports and blocks.
• Purchase records: if you buy paid features, we keep transaction records (payment processing is handled by third-party providers; we do not store full card numbers).

Information from your device

• Device data: device type, operating system, browser type, language settings, IP address, and approximate location derived from IP.
• Cookies and similar technologies: as described in our Cookie Policy, we use cookies and local storage for essential functions, preferences, and — where enabled — analytics.

Live video calls are transmitted in real time between participants. We do not make routine recordings of your calls part of the ordinary service.

We use the information described above to:

• Provide, maintain, and improve the service, including matching you with other users;
• Verify eligibility, including that all users are 18 or older;
• Process purchases and maintain accurate transaction records;
• Enforce our Terms of Service and Community Guidelines, including reviewing reports of misconduct and preventing banned users from returning;
• Protect the safety and security of users and the platform, including detecting fraud, spam, and abuse;
• Respond to your questions and support requests;
• Comply with legal obligations and respond to lawful requests from authorities.

We do not sell your personal information.

We share personal information only in limited circumstances:

• Service providers: companies that perform services on our behalf — such as hosting, content delivery, payment processing, customer support tooling, and (where enabled) analytics — under contracts that restrict their use of the data to providing those services.
• Legal reasons: where required by law, regulation, or valid legal process, or where necessary to protect the rights, safety, or property of our users, the public, or the company.
• Business transfers: if the company is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to this policy's protections.

Other users see only what you choose to show them: your live video, your display name, and any profile details you make visible. Be thoughtful about what you reveal on camera — see our Safety Guide for practical advice.

We keep personal information only as long as needed for the purposes described in this policy: while your account is active, and afterward for limited periods where required for legal compliance, dispute resolution, fraud and abuse prevention, or enforcing our agreements. Records connected to safety enforcement (for example, evidence supporting a ban) may be retained longer to prevent banned users from returning. When information is no longer needed, we delete it or anonymize it.

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access: to request a copy of the personal information we hold about you;
• Correction: to ask us to correct inaccurate information;
• Deletion: to request that your account and associated personal information be deleted, subject to retention required by law or legitimate safety purposes;
• Objection and restriction: to object to or ask us to restrict certain processing;
• Portability: to receive certain information in a portable format.

To exercise any of these rights, contact us through our contact page. We may need to verify your identity first, and we will respond within the timeframe required by applicable law. You can also manage cookies through your browser at any time, as described in the Cookie Policy.

MangoMeet is strictly for adults. We do not knowingly permit anyone under 18 to use the service, and we do not knowingly collect personal information from anyone under 18. If we learn that a user is underage, we terminate the account and delete the associated personal information. If you believe someone under 18 is using the service, please report the account or contact us immediately.

We serve users in multiple countries, and the information described in this policy may be processed and stored in countries other than the one where you live, including countries whose data protection laws differ from your own. Where required by applicable law, we use appropriate safeguards for such transfers, such as approved standard contractual clauses or transfers to jurisdictions recognized as providing adequate protection.

We use technical and organizational measures appropriate to the nature of the data we handle, including encryption in transit and access controls that limit who can view personal information. No online service can guarantee absolute security, so we also encourage the habits in our Safety Guide: share sparingly, and never disclose credentials or financial details to other users.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, provide additional notice within the service. Your continued use of MangoMeet after an update takes effect means you accept the revised policy.

If you have questions about this policy or how your information is handled, or if you want to exercise any of the rights described above, reach us through the contact page.

This document is a template pending final review. Before this policy can be treated as legally binding, the operating company must confirm and insert its legal company name and registered address, the governing jurisdiction and applicable supervisory authority, the complete list of data processors and sub-processors in use, and the specific retention periods applied to each category of data. Review by qualified legal counsel in each market where the service operates is recommended prior to publication.